Refund policy

Return / Refund Policy

Last updated October 16, 2021

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Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you may return it to us for a refund or exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 3 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and mail your return the following address:

 The Spicy Purrito

Attn: Return

297 Stoodley Place

Schenectady, NY 12303

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 10 days from the receipt of your item to process. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

Used/opened items are not eligible for a refund unless at the discretion of the business. Please contact us if you are not satisfied with our product upon use. 

For defective or damaged products, please contact us at spicypurritocrafts@gmail.com to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

 spicypurritocrafts@gmail.com

(518) 630-8397